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Refund Policy

Once a valid refund request submitted, the refund will be processed within 10 days of receiving the refund request. All refunds will be either returned to the original credit/debit card or bank account. International orders that will be refunded back to the original credit/debit card and PayPal orders will be credited back to the PayPal account.

When you buy eBook/Subscription or join a online training program on DotNetTricks, you have to agree to our refund policy which includes following terms.

Cancellation & Refunds For Membership (Self-paced and Live Training)

DotNetTricks reserves the right to postpone/cancel a live training or change the time of a training because of insufficient enrollments, instructor illness or force measure events (like floods, earthquakes, political instability etc.)

  1. We offer users a 10-day, no-question-asked money back guarantee on Self-Paced Membership and Live Training Membership.
  2. The refund should be claimed within 10 days of registration or purchase.
  3. No such request will be entertained after 10 days of registration or purchase.

Cancellation & Refunds For eBooks

  1. We offer users a 24-hours, no-question-asked money back guarantee on a eBook purchase, if the purchased eBook PDF is not downloaded.
  2. The refund should be claimed within 24-hours of eBook purchase.
  3. An eBook purchase is Non-Refundable, if you have downloaded the eBook PDF.
  4. No such request will be entertained after 24-hours of purchase.

How to initiate Refund request

By dropping an email to our customer support team at support@dotnettricks.com. All refunds will be processed within 10 days of receiving the refund request.

 

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